Windows 7 IE 11 Windows Media Player Issue

When playing back call recordings using Windows Media Player (WMP) under  Internet Explorer 11 on Windows 7, WMP may fail to play the recording at first, but may play the recording if the user retries.

This may be caused by an Advanced Setting in Internet Explorer, "Do not save Encrypted pages to disk". 

Clearing this checkbox and saving the Internet Explorer advanced settings may alleviate the playback error in Windows Media Player.

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